Privacy Policy

Draft for review. Last updated October 2026. This policy should be reviewed by an attorney before Box Drivers accepts paying customers.

What we collect

  • Account details: name, email, phone, role (driver or company) and company name.
  • Driver profile: home city, experience, license type, vehicles, availability and preferences.
  • Documents: licenses, insurance, medical cards and vehicle paperwork you upload for review.
  • Delivery activity: applications, hires, check-ins, locations you enter, notes, photos and proof of delivery.
  • Messages: conversations between drivers, companies and support.

How we use it

To match drivers with loads, let companies review applicants, run deliveries with tracking, send notifications about your account and activity, and keep the Service safe.

Automated document review

Documents you upload are read by an automated system, provided by Anthropic, that checks legibility, document type, the name shown, and the expiry date. A file is sent to that provider only for this check and is not used to train its models. Clear cases are decided automatically and anything uncertain is reviewed by a person. You can ask for a human review through Contact Support.

Who sees it

Companies see a driver's profile, vehicle and the names and expiry dates of documents when the driver applies to their job. Document files themselves are never shown to other users. Public tracking links show only the delivery route, status and the driver's first name.

Storage and security

Data is stored with Supabase and served through Vercel, both in the United States. Documents and delivery files are kept in private storage with access limited to the owner and, for delivery files, the hiring company.

How long documents are kept

Documents you upload stay on file while your account is open, so there is a record of who took a load. We share them only when the law requires it, for example in response to a court order or a law enforcement request about a delivery reported stolen. To ask for a document to be deleted, use Contact Support. We may keep a document until any active or recent delivery is settled.

Your choices

You can edit your profile at any time and request deletion of your account through Contact Support.

Changes

We will post updates to this policy here and note the date of the last change.